FAQs for Homeowners, Builders, Designers, and Dealers
Frequently Asked Questions
What should I bring when I go in to select tile for my project?
What is the difference between ceramic and porcelain tile?
Ceramic and porcelain tiles don’t require sealing. Cementitious grouts and natural stone products benefit from an application of penetrating sealer after installation. See Care and Maintenance for more information.
What is bullnose?
Will repairing cracks in my shower tile stop my shower from leaking?
No. If a tile installation is cracking or leaking either the installation was faulty or there is a problem with the preparation done by another trade (plumber, framer etc.). The functional waterproofing of any tile installation is beneath the tile top covering which must be removed to repair any loss of waterproofing integrity.
If I have a cracked tile can I find a matching tile to replace it?
It depends. Tile trends evolve over time and most lines are only produced for a few years. Once a manufacturer discontinues a product it is usually impossible to find that tile. If you know where the tile was purchased and more importantly have a box or receipt showing the manufacturer and series name of the tile a good tile distributor will be able to get information about the product and possibly locate it for you.
Can I replace or recolor my grout?
Can sealer be added to my grout during installation to make it more stain resistant?
Should I use sanded or unsanded grout?
If a professional installer is being used allow them to take the responsibility for the measuring and ordering of your product. Otherwise figure the square foot of the area to be covered along with the linear footage of any trim or decorative pieces that will be used.